SeekMachines is an online marketplace designed to connect buyers and sellers of used industrial machinery. The platform allows users to browse, list, and enquire about machines across various industries—making the buying and selling process more transparent, efficient, and cost-effective.

No, posting ads on SeekMachines is completely free of charge.
However, if you want to increase visibility and attract more buyers, you can choose from optional paid promotion features:
• Verified Ads – Your listing is prioritized and appears higher than non-verified ads
• Hot Deal – Your ad is featured on the homepage for maximum exposure
These promotional options are available at an additional cost, depending on the package you select.

No, SeekMachines does not charge any commission to buyers or sellers.
Once a buyer subscribes and gains access to the seller’s contact details, the deal is handled entirely between the buyer and seller. SeekMachines is not involved in the transaction beyond that point.

No subscription is required to browse listings. All machine listings on SeekMachines are visible to everyone.
However, to access seller contact details and make direct enquiries, buyers must have an active subscription.
We offer four subscription tiers based on your buying needs:
🔹 Bronze
• Access to 1 seller contact (1 advert)
• Suitable for low-value machines
• Example: Access to machines up to a certain value (e.g., $500)
🔹 Silver
• Access to up to 5 seller contacts
• Can enquire about higher-value machines (e.g., up to $1,500)
• Includes access to all Bronze-level machines
🔹 Gold
• Access to up to 10 seller contacts
• Suitable for frequent buyers or mid-range machinery
• Includes access to Silver + Bronze levels
🔹 Platinum
• Access to up to 25 seller contacts
• Ideal for serious buyers and businesses
• Full access to enquire on all machines across all value ranges
💡 How it works:
• You can freely browse and explore all listings
• Your subscription determines which sellers you can contact and how many enquiries you can make

SeekMachines uses a single account for both buying and selling machines.
To register:
1. Click on "Sign Up" or "Register" on the homepage.
2. Enter your name, email address, phone number, and create a password.
3. You will receive an OTP (One-Time Password) on your registered email or phone number.
4. Enter the OTP to complete your registration.
Once registered, you can use the same account to browse machines as a buyer or post ads as a seller.

To attract serious buyers and sell your machine faster, please provide as much accurate detail as possible:
Required / Important Information:
• Clear Title – Example: "Caterpillar 320D Excavator 2018 -"
• Detailed Description – Include condition, usage history, maintenance records, and any known issues
• Brand, Model, Year of Manufacturing, Serial No.
• Country of Origin
• Industries it is suitable for
• Price (in USD)
• Location (Address + Country)

Photos Guidelines:
Upload high-quality photos (maximum 3MB each, supported formats: JPG, PNG, WebP).
Recommended photos to include:
• Multiple angles of the full machine (front, side, rear)
• Pictures of main components (engine, hydraulic system, cabin, tracks/tires, boom & arm, etc.)
• Close-up shots of any wear and tear or damage (if any)
• Interior photos (operator cabin, control panel, seat condition)
• Nameplate / Serial number plate

SeekMachines offers two optional ways to promote your machine listing and increase visibility to potential buyers

What is a Verified Ad?
A Verified Ad helps build trust and credibility for your listing.
When your ad is verified:
• It is marked as a trusted listing on the platform
• It appears higher in search results compared to non-verified ads
• It increases buyer confidence and improves enquiry rates

What is a Hot Deal?
A Hot Deal is designed to give your listing maximum exposure.
When your ad is marked as a Hot Deal:
• It is featured on the homepage
• It receives higher visibility across the platform
• It attracts more views and faster buyer interest

To verify your listing or promote it as a Hot Deal, simply follow these steps:
• Go to your Seller Profile
• You will see the “Verify” and “Hot Deal” options next to each listing
• Select the option you want and complete the payment process based on your chosen package

To contact a seller, you need an active subscription that matches or exceeds the listing’s level (Bronze, Silver, Gold, or Platinum).
Once you have the required subscription, go to the machine listing and click the "Reach the Seller" button to message the seller directly.

All transactions are completed directly between the buyer and the seller.
SeekMachines does not act as a middleman, process payments, or charge any commission.

Since all transactions are completed directly between buyer and seller, any issues after the purchase (condition, performance, etc.) must be resolved directly with the seller.

If you encounter a suspicious listing, scam, or violation of our terms, please report them immediately by contacting our support team.

You can reach our support team through the following ways:
• Email: Sales@seekmachines.com
Our support hours are: Monday to Friday | 9:00 AM – 6:00 PM (UAE Time)

Absolutely! If you have specific machinery needs that aren't currently available on SeekMachines, you can submit a "Post Your Requirement" request. Our team will help connect you with sellers who may have the equipment you're looking for.

Response times vary by seller, but most inquiries receive replies within 24–48 hours.

Yes, SeekMachines offers after-sales support, including service and maintenance options as part of our additional services. This helps ensure your machinery stays in optimal condition after purchase. To learn more or request this service, simply submit a "Post Your Requirement" request.